Customer reviews of Chasetown Car Sales

By Andrew M on 17 August 2016 | Verified purchase

A pleasure to deal with. I had spotted the car for sale in the evening, written after the phone number was "phone anytime" so I did and the sales person took a call at 9pm! I was coming across from Ireland to view the car and it was immaculate, almost everything as described and the salesperson reduced the price to take account of what was different from advertised Great communication, picked me up at the train station and even gave me a cuppa! Recommended A++++

By David K on 13 October 2018 | Purchase not verified

False advertising. Honda Crv I came to visit was described as immaculate. After a 1 hr drive to see it the car was awful. Do not touch this company with a barge pole, well dodgy. Will be reporting to trading standards.

Reply from Chasetown Car Sales on 02/11/18

David, We are sorry you were disappointed with our Honda CRV you came to view.We obviously do not agree with your assessment, and neither did the person who purchased it,...he said it was the best one he had viewed. I think your expectations of a 9 year old 90000 mile car far exceed reality, but wish you happy hunting anyway.

By Wayne R on 10 July 2018 | Purchase not verified

Bought a Vauxhall Corsa from this garage for £2995, and I won't be buying from them again. I will firstly admit that I bought this car blind, and over the phone, but I thought I would be getting great service. However, I was wrong. I have just had to pay out nearly £1000 for work to the engine. Not happy about that. They did not even return my phone call, or e-mail, about this matter. The only reason I will give them 2 stars is that they arranged delivery to me. I've learnt my lesson, and will stick closer to home next time I buy a car.

Reply from Chasetown Car Sales on 02/11/18

Wayne, We are sorry you had problems with your car and i am sure whatever they were we could have resolved them,if we had been told what they were.We always try to sort out any issues that may arise from time to time but we were not informed of any and we have no e-mails about it. Sorry again that this one slipped through the net and all the best for the future.

By Punitpaul S on 06 March 2017 | Purchase not verified

Impeccable and first class experience from beginning to end. The manager was very helpful and informative with any questions that I had about the car I was purchasing for my wife. He was very accommodating when it came to booking a time, date and location for the appointment. He was very trusting and trustworthy. He was patient in the test drive and paper work. I enjoyed doing business with him. It was a pleasure. I shall certainly consider him when I next replace my own car.